If your keyboard’s LED lights are not turning on, try the following troubleshooting steps:
Check the connection
Make sure your keyboard is properly connected to your computer or power source.
Try a different USB port or cable if possible.
Toggle LED or lighting modes
Some keyboards have function keys to control LED lighting. Refer to your keyboard manual for the correct key combination.
Install the latest firmware
Download and install latest firmware.
Test on another device
Connect your keyboard to another computer to see if the issue persists.
If the LED still does not light up after these steps, please submit a support ticket with your order number and a description of the issue. Our support team will assist you further.
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