If your item is Dead on Arrival (DOA) or damaged, please report it within 3 days of delivery by submitting a support ticket. Include:
Clear photos of the item or issue
Video showing the problem
All claims are reviewed on a case-by-case basis.
Important:
Test your keyboard and components before installation.
Damage caused by installation or user handling—such as bent pins, damaged hotswap sockets, or other modifications—is not covered.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article